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Contact the City
Contact the City
From the City Clerk to the Waste Water Treatment Plant - all the
phone numbers you're looking for!
New Resident Information
New to San Mateo?
Here is some useful information, phone numbers and companies you'll need to contact.

Cable TV Service
Comcast (800) 945-2288
Astound Broadband (800) 427-8686

Telephone Service
AT&T (800) 310-2355
Astound Broadband (800) 427-8686

Garbage
Allied Waste
Residential and commercial garbage collection services are provided by Allied Waste. All properties in San Mateo must have Allied Waste provided garbage service.

Phone: (650) 592-2411
Hours: 8:00am-5:00pm (Monday - Friday)
Website 

Waste may also be disposed of at the following locations:

  • Ox Mountain Sanitary Landfill
    12310 Highway 92
    Half Moon Bay
    Ph: (650) 726-4718
    Monday-Saturday 8:00am-4:30pm
  • San Carlos Transfer Station
    225 Shoreway Road
    San Carlos
    Ph: (650) 592-0255
    Monday-Friday 8:00am-5:00pm

Gas & Electric
Gas and electric services are provided by Pacific Gas and Electric (PG&E), a private utility company.
Moving to or from San Mateo?
If you are moving, please let PG&E know one week before you will need
service at your new address.
(800) PGE-5000
24 Hour Emergency or Customer Service
You may call this number to report an emergency, such as a tree limb
fallen onto an electrical line.
(800) 743-5000
24 Hour information on electrical outages (800) 743-5002
Find the location of underground facilities (800) 227-2600
Spanish (800) 660-6789
Chinese (800) 893-9555
Vietnamese (800) 298-8438

Recycling
Allied Waste
Residential and commercial recycling service is provided by Allied Waste.

Phone: (650) 637-1411
Hours: 8:00am-5:00pm (Monday - Friday)
Website 

San Mateo County Recycleworks
For information on the countywide recycling efforts, as well as what, where, and how you can recycle.

Phone: (888) 442-2666
Website

Recyclable materials may also be brought directly to the San Carlos Transfer Station.

Sewer
City of San Mateo
The City provides sanitary sewer service to all San Mateo residents. There is no need to call to begin service. Fees for service are based on water consumption, and are charged annually on your property tax bill.

Sewer Service Fee Information: (650) 522-7325
Hours: 8:00am-4:00pm (Monday - Friday)

Water
California Water Service (Cal Water)
Water service is provided by California Water Service (Cal Water), a private utility company.

To start or cancel service: (650) 558-7800
To report a problem: (650) 558-7800
Website


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